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Privacy Policy

Privacy Policy

Presmak Makina San Ltd Şti  company, have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.

IP address

Each computer user has an IP address associated with his/her machine. Every time a computer activity is performed, an IP address is generated. When you visit paratonermarket.com website, your IP address is used to help identify you and your shopping cart, and to gather broad demographic information. We do not gather information on children of 13 years and under.

Registration form

Our site's registration form requires users to give us contact information (like their name and e-mail address) and confidential information (like their account or credit card numbers). Your information is completely confidential and secure in our website. We use customer contact information from the registration form to send the user information about our company and promotional material. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services. This site may contain links to other sites, and grommetshop.com is not responsible for the privacy practices or the content of such Web sites.

Order form

Once you place your order on the merchandise you select, you will be automatically directed to an order form to fill out. You need to fill all necessary information required for us to proceed and ship your order.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control including 128-bit encryption technology and Secure Socket Layers (SSL) in all areas where your personal identity is required. This information is kept behind the grommetshop.com firewall, on separate servers. Transactions are conducted through encrypted channels. Download the latest version of today's most popular browsers.

Account Accessibility

You may access your account on-line, once you have logged-in to the PGrommetshop.com  website. Simply click on the "My Account" button, located to the left of the page. The "My Account" page contains links to add or Edit personal information, addresses, payment methods and shipping preferences. If you have any questions about your profile, send an e-mail to info@grommetshop.com

Change/Edit

Our customers have the option to change or edit any information in their account. We do require that you update your address in a timely manner, if the original address stored in your account has changed or if you moved. The information in your online account needs to be accurate and up to date in order to receive the best shipping results and avoid merchandise loss.

Return policy

We recommend you inspect the merchandise immediately upon receipt. If any defect is found in the merchandise, please call us and let us know within 5 business days. We take responsibility to replace damaged merchandise if returned in the original packaging box. If the carrier loses your merchandise or destroys it in transit, we will file a claim for reimbursement provided you call us and let us know as soon as you discover the damage. Freight collect customers though, need to file their own claim with the carrier, but also need to let us know in case a damage incident occurs. Please do not return any of our merchandise without first calling us or our customer service support team. Unauthorized products will be rejected. Returns should be sent to us after informing our customer service about the damage. Any returns made without calls won’t be accepted.

Order Cancellation

A customer can purchase their order online or on the phone. However in an instance of order change or cancellation, the customer should do so within 3 hours if the order is placed before 3pm same day.